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必发客户作废英镑23百万奖金可能考虑采取法律行动
•投注交换空隙投注因“技术故障”
•英镑1.6百万是匹配上Voler LA VEDETTE在28-1
guardian.co.uk，20.54格林尼治标准​​时间2011年12月28日（星期三）
必发博彩交易所被迫无效的“运行”市场周三在投注数百万英镑，下面的一系列前所未有的事件，似乎离开近英镑23百万的赔偿责任和唯一的必发客户端约100客户的交流，简单地庆祝一个意想不到的圣诞奖金。
投注，因为他们正在发生的种族已成为日益流行的必发近年来，经常看到的最低价格为1.01（相当于1-100赔率）的支持时，显然是确保胜利的，只有在最后的大修马进展。
然而，在运行博彩活动上周三的圣诞Leopardstown跨栏超过任何在交易所的11年历史的非凡。 Voler香格里拉VEDETTE，在比赛中的第二个最喜爱的，是会很容易从一开始就出现一个长期的出路可能的赢家。她正式来到家里几个长度穆拉德明确，最喜欢的的，但在运行的投注模式毫无关系，她轻松制胜之道。
用不到一半了此次比赛的三个完成英里突然变成了可能回在29日的价格（相当于28-1的赔率）Voler香格里拉VEDETTE，即使她的起拍价为13-8和她旅行顺利。是什么提供的价格甚至超过了显着的是多少钱 - 近英镑21.5百万 - 有人与近英镑600百万的潜在损失，显然愿意接受29。
在所有大约800,000英镑的押29为她做了她的方式赢得胜利，这意味着英镑23百万支付她的支持者，在Voler香格里拉VEDETTE。然而，当一个“运行”市场通常会在几分钟之内解决，明显的赢家是不支付的，必发调查离奇的情况。
必发近三个小时后发表声明说，整个上运行的圣诞跨栏市场已被宣布无效，因为“一个明显的技术故障，允许客户以超过其暴露限值”，并按照我们的“条款及条件，本场比赛所有在运行的赌注，双赢和地点，将无效“。
声明，必发客户服务发出补充说：“我们完全明白，这将导致许多客户的不满，并道歉，一个非常糟糕的客户和博彩经验”。
流行的“论坛”必发网站的部分是与投机活动下车的整个周三下午，坚持一些客户的交流，他们觉得自己已经被抢数千英镑的“奖金”，并会考虑采取法律行动结果作为对必发。
其他论坛网友指出错误 - 如输入错误的赔率，缺少一个小数点，或点击“后退”，而不是“外行” - 必发是比较常见的的，尤其是在狂热中运行的市场，但谁使他们不希望看到的市场失效，或他们的损失作为结果返回，。
后来在周三晚上必发一个发出进一步的声明中说：“在这个问题上的客户问题，我们想澄清有问题的帐户没有与必发比其他客户的商业关系”该交易所也正在进行内部调查，到周三的事件的确切原因。
Betfair customers may consider legal action on voided £23m winnings
• Betting exchange voids bets due to 'technical fault'
• £1.6m was matched on Voler La Vedette at 28-1
guardian.co.uk, Wednesday 28 December 2011 20.54 GMT
The Betfair betting exchange was forced to void millions of pounds in bets on one of its "in-running" markets on Wednesday, following an unprecedented series of events that appeared to leave a sole Betfair client with a liability of nearly £23m and about 100 customers of the exchange briefly celebrating an unexpected Christmas bonus.
Betting on races as they are taking place has become increasingly popular on Betfair in recent years and frequently sees horses backed at the minimum price of 1.01 (equivalent to odds of 1-100) when apparently sure of victory, only to be overhauled in the final strides.
The in-running betting activity on Wednesday's Christmas Hurdle at Leopardstown, however, was more extraordinary than anything in the exchange's 11-year history. Voler La Vedette, the second-favourite for the race, was going easily from the start and appeared the likely winner from a long way out. She duly came home several lengths clear of Mourad, the favourite, but the in-running betting patterns bore no relation to her easy path to victory.
With less than half of the race's three miles completed it suddenly became possible to back Voler La Vedette at a price of 29 (equivalent to odds of 28-1), even though her starting price was 13-8 and she was travelling smoothly. What was even more remarkable than the price on offer was the amount of money – nearly £21.5m – that someone was apparently willing to accept at 29, with a potential loss of nearly £600m.
In all approximately £800,000 was staked on Voler La Vedette at 29 as she made her way to victory, implying a payout to her backers of about £23m. However, while an "in-running" market would normally be settled within a few minutes, the apparent winners were not paid out as Betfair investigated the bizarre circumstances.
Nearly three hours later Betfair issued a statement which said that the entire in-running market on the Christmas Hurdle had been declared void because of "an obvious technical fault which allowed a customer to exceed their exposure limit", and that "in accordance with our terms and conditions, all in-running bets on this race, both win and place, will be made void".
The statement, issued by Betfair Customer Service, added that "we fully appreciate the dissatisfaction this will cause many customers, and apologise for a very poor customer and betting experience".
The popular "Forum" section of the Betfair website was alight with speculation throughout Wednesday afternoon, with some customers of the exchange insisting they felt they had been robbed of thousands of pounds in "winnings" and would consider taking legal action against Betfair as a result.
Other Forum users pointed out that mistakes – such as inputting the wrong odds, missing a decimal point or clicking "back" instead of "lay" – are relatively common on Betfair, particularly in the frenetic in-running markets, but that those who make them do not expect to see markets voided, or their losses returned, as a result.
Later on Wednesday evening Betfair issued a further statement that said: "In response to a number of customer questions on this matter, we would like to clarify that the account in question has no commercial relationship with Betfair other than being a customer." The exchange is also conducting an internal investigation into the precise cause of Wednesday's events. |
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发表于 2011-12-30 10:10
